DUE TO A MEDICAL EMERGENCY, IKS WILL BE CLOSED UNTIL AUGUST 29TH.
On June 28th, I almost died from blood loss. 4 days in the ICU, 3 surgeries, and 3 blood transfusions later, I am back home and on the way to a full recovery, but it's going to take a long time. Right now, my mobility is very limited and I can't lift anything over 15 lbs, so I'm not physically able to pack orders. The recovery time for the first 3 surgeries I had is about 6-8 weeks.
Here is a tentative timeline for when IKS will be back up and running:
July 2nd Returns will be processed this week right on schedule. I have a family member picking them up and opening the packages, but I'm personally inspecting them and issuing refunds. Returns will continue to be processed on Friday afternoons/Saturday mornings each week like usual.
July 5th Customer service hours resume! I most likely will not be available 8-12, but I will log in at least once per day Monday through Friday to respond to messages.
August 29th IKS will be back open for business at 8 AM PDT on Monday, August 29th.
I have one more surgery coming up on September 6th, but it's a small outpatient procedure that only has a 24 hour recovery time. IKS will be closed on September 6th and 7th for that one.
Thank you for your patience, and I sincerely apologize for any inconvenience this may cause.
Ships in 1-2 business days. After that, delivery times depend on which shipping method you choose. Due to COVID-19, USPS is currently experiencing delays. Please check the delivery estimates before ordering. (more info)