We've received quite a few messages lately asking if we're still open. Yes, we're still here! USPS isn't planning any closures, and as long as they're able to pick up our packages, we'll keep sending them like we normally do. If you'd like to keep track of USPS's service in your area, check out their USPS Service Alerts page.
The stay-at-home order that's currently in effect for California will not affect our ability to ship orders -- yay for living in an apartment above the warehouse! We are also still able to receive deliveries, however some of our suppliers have had to close temporarily and delivery times are very unpredictable because of delays with the postal service and third-party couriers . Because of this, we have removed some special order products for the time being, and some products we usually carry may run out of stock.
Because the current situation is very unpredictable, we have also temporarily removed the guaranteed Priority Mail Express shipping option from checkout, and have updated the delivery estimates to be a little bit longer for all other shipping services.
Current delivery estimates are as follows:
USPS - Domestic
USPS - Canada
|First Class: 1-3 weeks.||First Class: 1-6 weeks.|
|Priority Mail: 1-2 weeks.||Priority Mail: 1-4 weeks.|
|Priority Mail Flat Rate: 1-2 weeks.||Priority Mail Express: 1-3 weeks.|
|Free Shipping: 1-3 weeks.|
USPS - International
International packages destined for all countries except Canada are experiencing significant delays due to decreased staff at customs, an increase in package volume, and cancelled overseas flights. Because of this, we have also removed the First Class International shipping option for all countries except Canada, and have updated delivery estimates to countries outside the US and Canada to 12 weeks.
Some countries are not accepting international mail right now; you can find a current list of affected countries on the USPS website here. We are unable to ship to those countries until the restrictions are lifted. If you place an order and are in a country that is not accepting mail, we will contact you and let you know.
Last updated May 19th.