DUE TO A MEDICAL EMERGENCY, IKS WILL BE CLOSED UNTIL LATE AUGUST.
On June 28th, I almost died from blood loss. 4 days in the ICU, 3 surgeries, and 3 blood transfusions later, I am back home and on the way to a full recovery, but it's going to take a long time. Right now, my mobility is very limited and I can't lift anything over 15 lbs, so I'm not physically able to pack orders. The recovery time for the first 3 surgeries I had is about 6 weeks (wait, the first 3? Read on!)
Here is a tentative timeline for when IKS will be back up and running:
July 2nd Returns will be processed this week right on schedule. I have a family member picking them up and opening the packages, but I'm personally inspecting them and issuing refunds.
July 5th Customer service hours resume! I most likely will not be available 8-12 like usual, but I will log in at least once per day Monday through Friday to respond to messages.
Late July/early August One more surgery! This is a small outpatient procedure and will be what determines the official reopening date. Once I'm recovered from the final surgery, I'll be able to work again.
Thank you for your patience, and I sincerely apologize for any inconvenience this may cause.