News & Updates

Beginning June 27th, 2022, we will no longer be able to ship to countries in the United Kingdom.This is due to HMRC's change over to Making Tax Digital for filing VAT returns.There are no free ways to do this; our accounting software isn't compliant without an additional monthly fee, and bridging services also have a monthly fee. The fees are significantly higher than our total sales to the UK, so unfortunately, it's no longer financially viable for us to sell there.HMRC will no longer let us su …

Beginning May 1st, 2022, we will no longer be able to ship to European Union member countries, or territories of those countries. This is due to two major factors:VAT RepresentationWe are currently required to pay for a company to represent us in the EU for VAT purposes. We cannot represent ourselves or file our own VAT returns, because the EU requires us to have a representative that is physically located in the EU. The monthly fee for representation is significantly higher than our total sa …

Short answer: we pack it up and ship it as fast as possible. Long answer: get comfy, 'cause it's pretty long!Payment When you place an order with us, your payment is processed automatically during checkout.Packaging Next up: packaging! Some of our IKS brand products are made (or at least packaged) to order. Glow Jumbo Braid: these are already bagged up, but we write the labels by hand and add them when we pack your order. Thermal Hair: this hair comes from the factory on big spools, …

You asked, we listened! Free shipping is now available for orders of $75.00 or more, shipped anywhere in the United States. If you're in any of the states where we're required to collect sales tax, the sales tax does not count towards the $75.00 minimum.  If you choose the free shipping option during checkout, your order will be shipped by whatever shipping method (or combination of shipping methods) is most economical. Free shipping currently takes around 3-15 days to be …