Processing times are Monday-Friday and do not include shipping times.
25-35 business days: Dreads, Braids, Twists.
5-10 business days: Loose Falls, Silky Curls, Cyberlox Falls, Streaks/Fringes.
1-3 business days: Braiding Hair, Weaving Hair, Cyberlox/Crin, Plastic & Tubing, Foam, Installs & Styling, Hair Accessories, Apparel & Purses, Jewelry, Manic Panic Glam Strips, and Clearance items.
Rush processing is available; to place a rush order, please fill out our Rush Processing Request form.
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IF YOUR ORDER DOES NOT INCLUDE ANY CUSTOM ITEMS, IT WILL NOT BE LISTED ON THIS PAGE. Due to high order volume, we are only posting custom items on the status page. All other orders are shipped within 1-3 business days and are NOT listed on this page. The following items ARE considered custom: Loose Falls, Silky Curls, Cyberlox Falls, Streaks/Fringes, Dreads, Braids, and Twists. The following items are NOT considered custom or special order: Plastics & Tubing, Foam, Hair Accessories, Apparel & Purses, Jewelry, Braiding Hair, Weaving Hair, Installs & Styling. Direct Sale, and Cyberlox/Crin. |
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We usually update the custom order status page once per day, Monday through Friday. Please check the update date and time above; if you placed your order after the last update listed, it will not appear on this page until the next update.
PLEASE NOTE THAT WE ONLY LIST CUSTOM ORDERS ON THE STATUS PAGE. ALL OTHER ORDERS SHIP WITHIN 1-3 BUSINESS DAYS.
Shipped by 08/09/10
| Order # | Status |
| 3357940 | Order complete; shipped 8/9 |
| 3363731 | Order complete; shipped 8/7 |
| 3374803 | Order complete; shipped 8/7 |
Shipped by 08/16/10
| Order # | Status |
| 3357941 | Order complete; shipped 8/16 |
| 3358035 | Order complete; shipped 8/16 |
| 3385779 | Order complete; shipped 8/16 |
| 3388692 | Order complete; shipped 8/16 |
| 3390547 | Order complete; shipped 8/16 |
| 3392104 | Order complete; shipped 8/16 |
| 3392831 | Order complete; shipped 8/16 |
| 3395056 | Order complete; shipped 8/16 |
| 3395010 | Order complete; shipped 8/16 |
| 3395642 | Order complete; shipped 8/16 |
| 406734172447514 | Order complete; shipped 8/16 |
| 814982517368397 | Order complete; shipped 8/16 |
Ships by 08/23/10
| Order # | Status |
| 3406951 | Payment received |
| 253537485914815 | In progress |
| 814982517368398 | Order complete; shipped 8/18 |
| 814982517368399 | Order complete; shipped 8/18 |
Ships by 08/30/10
| Order # | Status |
| 3365882 | Payment received |
| 3412229 | Payment received |
| 3416599 | Payment received |
| 961741013897708 | Payment received |
Ships by 09/06/10
| Order # | Status |
| 3373532 | Payment received |
| 3417009 | Payment received |
| 511752863570922 | Payment received |
Ships by 09/13/10
| Order # | Status |
| 3383699 | Payment received |
| 3389937 | Payment received |
| 3421256 | Payment received |
| 3421298 | Payment received |
| 648192877906194 | Payment received |
Ships by 09/20/10
| Order # | Status |
| 3389011 | Payment received |
Ships by 10/04/10
| Order # | Status |
| 3404125 | Payment received |
Ships by 10/10/10
| Order # | Status |
| 3415964 | Payment received |
Awaiting reply - There is an issue with your order that must be addressed before we can ship it. We have contacted you via e-mail and are waiting for you to reply.
Awaiting payment - We have not yet received payment for your order. We do not begin working on custom items and we do not ship anything until we receive payment.
Payment received - We have received payment, but we have not started working on your order yet. PLEASE NOTE THAT WE ONLY LIST CUSTOM ORDERS ON THE STATUS PAGE. ALL OTHER ORDERS SHIP WITHIN 1-3 BUSINESS DAYS AND ARE NOT LISTED HERE.
In progress - We are currently working on your order. If your order is listed as "In progress" and you'd like to know specifically how much work has been done on it, feel free to ask!
Supplies on order - We are waiting for a shipment of supplies that is needed to complete your order. Orders with "Supplies on order" as their status are not delayed; we take ordering times into account when we quote your shipping date.
Order number unlisted: Due to high order volume, we are only posting custom items on the status page. If your order does not include any custom items, it will not be listed here. All orders for non-custom items are shipped within 1-3 business days. Once again, if your order does not include any custom items, it will not be listed on this page.
We usually update the status page once per day, Monday through Friday. Please check the update date and time at the top of the page; if you placed a custom order after the last update listed, it will not appear on this page until the next one.
Questions or comments? Feel free to contact us!
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